We Ask Because We Care
At Mattapan Community Health Center, our goal is to provide care that truly meets your needs. To do that, we may ask you questions about your background such as your race, ethnicity, preferred language, or other personal information. We understand that some of these questions may feel sensitive, and we want you to know why we ask them.
Why We Ask About You
We ask these questions so we can better understand who you are and what matters to you. This helps us:
Communicate with you in the language you are most comfortable with
Respect your cultural background and preferences
Identify any barriers that might make it harder for you to access care
Why We Ask About You
You may also be asked about your income, housing, food access, or other day-to-day needs. These factors can have a big impact on your health. By understanding your situation, we can:
Connect you with programs or services that may help
Reduce financial or social barriers to care
Improve the overall health of our community
Our Promise to You
Personalized Care
The more we understand your needs, the better we can support your health and well-being.
Equity and Access
We are committed to making sure everyone receives high-quality care, regardless of their background or circumstances.
Privacy and Confidentiality
Your information is safe with us. We protect your privacy and only use your information to improve your care and services.
Your Choice Matters
Answering these questions is completely up to you. You can choose not to respond at any time. However, your answers help us provide better care not just for you, but for all.