Insurance, Billing and Financial Assistance

Worried about the cost of care? We can help

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BILLING

If you have any questions regarding billing-specific questions, contact 617-874-1377.

MAKE A PAYMENT OR SET UP PAYMENT PLAN VIA MYCHART
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Payment Options

In-Person: You can pay bills at any registration desk. We accept check, cash, or credit card (Visa, MasterCard and Discover) payments.
By Mail: Send check or credit card information with the payment coupon from your statement in the enclosed, pre-addressed envelope to:

Mattapan Community Health Center

1575 Blue Hill Ave, Mattapan, MA 02126 

Make a Payment or Set-up a Payment Plan through MyChart

LOGIN TO MYCHART

New User? Call (617) 296-0061 to receive an activation link

FINANCIAL ASSISTANCE

At MCHC, no one will be denied access to services due to inability to pay; and there is a sliding fee discount program available based on family size and income. All MCHC patients are eligible to apply for MCHC’s sliding fee discount program to pay for out-of-pocket expenses associated with services provided. In the event patients are uninsured or underinsured and are not willing to apply for discounts on services, they will be expected to pay for the full costs of services and out of pocket expenses. To apply for the sliding fee discount program download the application

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Insurance Counseling

Our Financial Counselor can help you apply for health insurance and find the best plan for you and your family.

This service is available to anyone, even if you are not a patient.

Call: (617) 296-0061

Visit us in person to speak privately with our Financial Counselor or call our main number to schedule and appointment.

Health Plans We Can Help With
  • MassHealth and MassHealth Managed Care Plans
  • Children’s Medical Security Plan
  • Health Safety Net Program
  • Marketplace Qualified Health Plans
What to Bring for Your Appointment
  • Photo ID (driver’s license, passport, etc.)
  • Proof of income (two recent pay stubs or tax forms,etc)
  • Proof of citizenship (photo ID + birth certificate or passport)
  • Proof of immigration status (if applicable)
Payment Plans Available

MCHC also offers payment plans for patients who are having difficulty paying their balances.

All patients have the opportunity to:

  • initiate a payment plan themselves using MyChart
  • work one-on-one with someone at Front Desk services to determine a payment plan that best suits their needs

MCHC does not refuse to treat patients due to an inability to pay for services.

To learn more about your options, please contact the MCHC Billing at (617) 874-1377.

Good Faith Estimate

As part of the No Surprises Billing Act, uninsured and self-pay patients are eligible to receive an estimate of the possible changes for the appointment(s) that you schedule with MCHC.

If an uninsured patient

Is a GFE required and when?

Schedules and appointment 10 or more business days in advance

Yes, within 3 business days of scheduling

Schedules and appointment between 3 to 9 business days in advance

Yes, within 1 business day of scheduling

Schedules and appointment Less than 3 business days in advance (includes walk ins and next day appointments)

No

Requests a GFE, or otherwise asks about the cost of a service, but does not schedule appointment

Yes, within 3 business days of the request

Schedule the sam service on a recurrent basis (e.g., multiple physical therapy appointments)

A single GFE can be issued for recurring services, up to a max of 12 months

Questions about Cost or Insurance

If you have any questions about the cost of care, applying for free or reduced-cost care, or whether we accept your insurance, contact our Financial Counselor. 

Call: (617) 296-0061